How I can help you

I can help improve business performance in Restaurant Management, Customer Experience, Supply Chain Operations, and Organizational Care. My experience in small business is on the restaurant side. My family owns and operates two Imos restaurant franchises in Illinois, of which I am the Managing Partner. I am retired from my corporate career, but I have been extremely fortunate r to have been able to gain experience across a multitude of disciplines. My passion across all of these has always been developing and coaching people. It is incredibly rewarding to help people to become their professional best and find success and happiness in their careers. My corporate experience is as a senior leader with in-depth knowledge and experience in business strategy, HR functions, training, safety, commercial, operational and policy knowledge. I strive to ensure the best customer experience while managing costs and meeting financial targets. I am an experienced change management leader with a passion with working with people and ensuring organizational readiness. I have in depth experience hiring, coaching and developing people within organization. I am a recognized leader and trainer in effective and crucial conversations with individuals and leaders across multiple functional areas. I pride myself in providing honest and direct feedback, negotiating and influencing key stakeholders, and driving organizational transformation.

Areas of Expertise

  • Business Plans / Startup Assistance
  • Human Resources
  • Marketing, Public Relations & Sales
  • Operations
  • Product Development & Manufacturing

Industry Experience

  • Accommodation & Food Services
  • Agriculture, Forestry, Fishing & Hunting
  • Professional, Scientific, & Technical Services

Lori Pelan

Communication Methods

  • Email
  • In Person
  • Phone
  • Video